Don't bother us. Visit our forums and FAQ's...
Customer service is the number one thing I consider when determining whether or not a company will get repeat business from me. I don't have a lot of money, I have even less time, and I generally don't like crowds, shopping or running errands. If I am going to endure those things, I better damn well get treated like my business means something to you. Many of you have read my Hub Five-er Up about a poor experience I had a gas station that I will not return too because the ownership put the needs of the employee ahead of mine. While it's nice to see an employer stick up for his employee, it's also reprehensible. What happened to the days where the customer was always right? I will no longer dine at certain restaurants because ONE employee made the experience unbearable. Its true. One bad apple DOES spoil the whole bunch. Take note, business owners. And that's why this trend for websites to use forums and FAQ's instead of making employees available live, or...